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Free Shipping Policies

Free Shipping Policies

Free Shipping Gournd On all U.S.A. Orders Only at TopGuitarsGlobal
" Shipping Policiess "

On Sales

TopGuitarsGlobal is more than just catalogs Web sites - we're about leading the industry with an top quality products, value, and service! More importantly, we recognize it's your support that has made us the #1 direct marketer of music gear in the world. Thanks for being part of the TopGuitarsGlobal Family

TopGuitarsGlobal Shipping Policies
Verified orders typically ship within 24 hours of order placement.
Orders ship from our centrally located, state of the art distribution center to ensure fast delivery. Our team of service professionals work 24/7 to ensure that your order is accurate and on time.

As a security precaution, some orders may require extended verification.

To make sure you get your gear as quickly as possible, your order may arrive in multiple boxes over multiple days, but you will not be charged more for shipping as a result. If in-stock items on the order have already shipped, back order items will be sent UPS Ground. Lighter weight items may be shipped via USPS.

Free shipping on order's with in the Lower 48 States. Orders shipping outside the Lower 48 States to Hawaii, Alaska, and Puerto Rico can only be shipped via air services.

Orders shipping to U.S. Military APO/FPO addresses, PO Boxes, and U.S. territories (Guam, Virgin Islands, etc.) are shipped by USPS Priority Mail (3-6 business days). NOTE: Boxes over 70 lbs each cannot be shipped to these locations.

We are not able to ship Yamaha products to Puerto Rico, Guam, or the Virgin Islands.

Verified credit card orders shipped via Standard Shipping typically arrive in just 3-5 business days.
No delivery on weekends.

(For Saturday delivery, see One-Day and Two-Day Shipping below.) Standard Shipping rates determined by subtotal of merchandise:


 



Standard Shipping Standard Shipping rates determined by subtotal of merchandise:



  • $0.01 to $50.00 ONLY $9.95 (FREE for USA ONLY)
  • $50.01 to $75.00 ONLY $13.95 (FREE for USA ONLY)
  • $75.01 to $98.99 ONLY $15.95 (FREE for USA ONLY)
  • $99.00 and over is FREE* (FREE for USA ONLY)
     
  • NOTE : ALL ACOUSTIC WINDOW PLUGS ARE A CUSTOM CUT ITEM(S) AND DONT FALL UNDER THE FREE SHIPPING OFFER BY TopGuitarsGlobal. All customers are fully responsible for the shipping charges for the window plugs. no exceptions - all sales are final on the plugs. By paying for your invoice you accept the terms set fourth from TopGuitarsGlobal on the window plugs.
  • NOTE: ALL ACOUSTIC WINDOW PLUGS WILL BE SHIPPED FULL SIZE (NO VACCUM SEAlING WILL BE DONE). please take that into consideration when ordering the ACOUSTIC WINDOW PLUGS, Shipping rates are bill at - length x height x width x weight =

    NOTE: Lighter weight items may be shipped via USPS.





    *Free Shipping Large packages such a P.A. and guitar cabinets may require additional shipping charges, see product description page or shopping cart.
    Valid on most shipments to Lower 48 states.
    Does not apply to orders shipped to Canada.

    Free shipping to APO/FPO addresses limited to 70 lbs. per box and is subject to the same restrictions as domestic deliveries. One-Day and Two-Day Shipping
    Expedited shipping rates are determined by weight and zone. Large packages may require additional shipping charges. See product description page or shopping cart. All delivery times are measured in business days.
    Saturday delivery is available for a $50 fee in addition to the One-Day or Two-Day rate calculated on the weight of the order.
    The Saturday delivery option is limited to areas where UPS provides this service and excludes heavy items.

    In addition, orders for Saturday delivery must be placed by 12 p.m. Eastern Time on the preceding Friday.



  • Our Delivery Guarantee
    We ship most verified* orders for in-stock items received by 12 p.m. Eastern Time, Monday through Friday, the same day.
  • Delivery Standards
    Next Business Day Service to Lower 48 states

     
  • Delivered next business day after clearing verification*, guaranteed.
    Two Business Day Service to Lower 48 states

     
  • Delivered within 2 business days after clearing verification*, guaranteed.
    3-Day Service to Lower 48 states

     
  • Delivered within 3 business days after clearing verification, guaranteed.
    Standard Shipping to Lower 48 states




    Delivered within 7 business days after clearing verification, guaranteed.

    Please note that your selected class of service and delivery address must be served by UPS.
    The day your order is placed does not count as the first business day.
    This guarantee excludes APO, FPO, and PO Boxes, which must ship via the U.S.
    Postal Service. Due to additional processing time, orders involving gift certificates or multiple payment methods will not qualify for our shipping guarantee until payment has been processed.

    * All orders are subject to a 24-hour delay while we verify your billing information with your financial institution.
    This may be necessary to protect you from credit card fraud and identity theft.
    To help expedite your order, please be sure that the billing address and phone number you gave us matches what is on file with your financial institution.


    STUDIO FOAM
  • ALL STUDIO FOAM ORDER TAKE 1 TO 2 BUSINESS DAYS FOR PROCESS.
  • EACH ORDER IS MADE AND CUTE PER CUSTOMER'S REQUEST.
  • ORDER(s) ARE SHIPPIED UPS-FEDEX-GROUND. AT TIME OF SHIPPING YOU WILL RECEIVE A TRACKING CODE.
  • NO PICK UPS - WE SHIP OUT OF TWO LOCATION CA/NY. STUDIO FOAM
  • ALL STUDIO FOAM ORDER TAKE 1 TO 2 BUSINESS DAYS FOR PROCESS.
  • EACH ORDER IS MADE AND CUT PER CUSTOMER'S REQUEST.
  • ORDER(s) ARE SHIPPIED UPS-FEDEX-GROUND. AT TIME OF SHIPPING YOU WILL RECEIVE A TRACKING CODE VAI EMAIL .
  • PICK UPS - WE SHIP OUT OF TWO LOCATION CA/NY.
  • SHIPPING ON STUDIO FOAM IS 100% FREE IN THE USA.
  • MORE, CALL FOR MORE EMAIL US AT SUPPORT@TOPGUITARSGLOBAL.COM
  • ALL COLOR ORDERS TAKE 7 - 10 BUSINESS DAY TO SHIP OUT DUE TO THE HIGH DEMAND ON COLOR ORDER - SATURDAY AND SUNDAY ARE EXCLUDED

    STUDIO FOAM
  • WE DO SHIP STUDIO FOAM INTERNATIONAL!
    SHIPPING OUTSIDE THE CONTINENTAL UNITED STATES IS SUBJECT TO ADDITIONAL SHIPPING/HANDLING CHARGES..
    AFTER YOU HAVE PLACED YOUR ORDER AND WE HAVE YOUR FULL SHIPPING ADDRESS. OUR SHIPPING DEPARTMENT WILL FIND THE THE MOST COST EFFECTIVE WAY TO GET YOUR PACKAGE TO YOU ASAP! - FEDEX/UPS.

     
  • Available To Ship To Canada.
  • CANADA - IS SUBJECT TO Canadian boarder & customs fee.
     
  • Available To Ship To Australia/UK/EUROPE.
  • Australia/UK/EUROPE - IS SUBJECT TO over sea freight with Insurance fee.

    Important: Color Foam goes with color pricing. STANDARD COLOR IS CHARCOAL. When selecting the dimension and quantity, make sure that if you desire colors such as purple, blue, orange, etc., that your order reflects that in the pricing. Your order will start off with the word COLOR-PYRAMID or COLOR-WEDGE, etc. If your order starts off with the word CHARCOAL-WEDGE, etc., then you will be ordering CHARCOAL.
    Important: So if you desire color and you paid for CHARCOAL, contact use immediately so we may update your invoice with color change and pricing. please do so with in 24 hours of your order date.

    5. Color Orders: All color order will take 7-to-10 business day before your order will shipped out. Due to the high demand on color ORDER we receive daily. :O) Saturday & Sunday or excluded ..!
  • Return Policy
     
  • Return Policy Making a Return
  • All returns must have a receipt in order to make any warranty claims or returns. Your receipt is the paypal.com invoice that was provided when you placed the order.
  • Approved returns must be made within 10 days of the ship date or time frame specified by the guarantee /warranty of the product.
  • You can submit a request to cancel your order on the same day the order was placed provided the product is not on backorder.
  • You can submit a request to cancel your order on the same day your order was placed provided your order has not been processed.
  • TopGuitarsGlobal reserves the right to approve such cancellation at their the sole discretion. If your request is approved, there will be a 35% restocking/processing fee in addition to the fee assessed by paypal.com with respect to their refund polices and procedures. SEE PAYPAL.COM FOR DETAILS.
  • Please note once your order is paid-in-full, the order has been processed, and ready to be cut, package and ready for shipping.
  • If there is a mistake with the order, ship the foam back to us, and we will reimburse you for ground shipping charges.
  • If you return defective foam it will be your responsibility to pay for shipping charges.
  • Returning defective foam before its warranty ends requires the buyer to incur the cost of returning the foam. The cost of returning the foam may be greater than $100.00. Check shipping costs before you finalize your return.
  • Please call to give your name, invoice number, date of invoice and the date you will be returning the foam. Once your return has arrived at our warehouse, please allow 30 business days for your return to be processed.
     
  • ATTENTION: TopGuitarsGlobal reserves the right to approve any and all returns/refunds at their sole discretion. For further information regarding this policy, please contact TopGuitarsGlobal.

    NOTE:
    TopGuitarsGlobal cannot be responsible for lost or misdirected returns. For your protection, please insure all returns.